Submitting Questions Re: Purchased Copy and Playing the Game

Get installation help, discuss issues, and submit bug reports in this section. Take a read through before posting... sometimes your problem may have already been discussed.

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Legend
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Location: Ancaster, Ontario - BattleGoat Studios
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Submitting Questions Re: Purchased Copy and Playing the Game

Post by Legend »

This is just a small comment for those posting here if they are having problems with something regarding the game.

EDIT >>>> Start a new thread for each new issue if you think it hasn't been mentioned already. This way items can be tracked and discussed one at a time.

For problems BEFORE you play the game:
Provide some detail. Where did you buy the game? What have you tried already? What difficulty are you having?

Make contact where you purchased it. If you bought the game through our digital download sites, at Ztorm, or Gamer's Gate, they are set up to answer your questions regarding missing keys, download problems and other difficulties you may be experiencing.

Check back soon. We have a very active forum and you may get a reply right away. Check the box in your message post: "Notify me when a reply is posted" so you will see when someone has replied to your question.

For questions while playing the game:
Let us know what map you are playing (and country), if you think it will matter to your post. Talking about why countries did certain things does matter from map to map. Starting conditions are different and it helps to know where to begin. Also include other conditions that you notice to help us isolate and recreate what you have encountered. What button did you press? What area of the map did you have selected? Without going into too much detail, provide some help to the cause of your problem. Did you lock any area of your government related to your issue or set any particular cabinet minister priority? Let us know and we'll try to help, and work towards improvements as needed.

Thanks for playing Supreme Ruler 2020!
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