I guess many might have asked...
When I played with someone, it was writing sync error repeatedly at times. We still managed to play some (we just wanted to test a little), but I wondered if it had anything to do with him ctrl-escaping the game. Or is it some patch version thing?
I did notice that for me the game wasn't alt-tab or ctrl-esc friendly too much, but it might be his/my patch version...
Sync error = ?
Moderators: Balthagor, Legend, Moderators
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FastBoy101
- Captain
- Posts: 148
- Joined: Jan 21 2004
Sync error = ?
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Balthagor
- Supreme Ruler
- Posts: 22106
- Joined: Jun 04 2002
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Sync errors are bad things :( It means that what you where seeing on the map and what he was seeing where two different things. It could be as small as a few barrels of oil difference in stock, to seeing entirly different units on the map. We have tested for sync errors heavily (one of the reasons we play a 4 hour game once per week...) and not seen any lately. It is possible for lag to cause a sync problem, but that is fairly uncommon.
IDEALLY: When a sync error occurs the game automatically pauses. Sync is checked at day end. First thing to do is don't let anyone disconnect. Second, since the pause is quick to respond, time should be rolled for one or two ticks of the clock so that any further sync errors are reported, then pause the game. At this point, each person should alt-tab out of the game and go to their savegame directory. An autosave is regularly created by the game as well as a log file unless the user has turned off these options. The autosave and log file should be sent to support@bgforums.com. The host log and savegame are crucial for resolving these cases
Once this is done, it is often worth running the game one day further to see if the sync "goes away". In some cases of lag causing the problem, on the next day end things will have corrected themselves and be back in sync.
To solve a sync error after sending in these files, have the host save the game and send it around to all players. Quite and restart using the host savegame and this will put everyone 'back in sync'.
Sync errors are very serious and something we are committed to eliminating any time they appear. I will personnally see that anyone who is able to help us eliminate a true sync error gets their name/handle added to the next revision of the credits under QA/testing.
IDEALLY: When a sync error occurs the game automatically pauses. Sync is checked at day end. First thing to do is don't let anyone disconnect. Second, since the pause is quick to respond, time should be rolled for one or two ticks of the clock so that any further sync errors are reported, then pause the game. At this point, each person should alt-tab out of the game and go to their savegame directory. An autosave is regularly created by the game as well as a log file unless the user has turned off these options. The autosave and log file should be sent to support@bgforums.com. The host log and savegame are crucial for resolving these cases
Once this is done, it is often worth running the game one day further to see if the sync "goes away". In some cases of lag causing the problem, on the next day end things will have corrected themselves and be back in sync.
To solve a sync error after sending in these files, have the host save the game and send it around to all players. Quite and restart using the host savegame and this will put everyone 'back in sync'.
Sync errors are very serious and something we are committed to eliminating any time they appear. I will personnally see that anyone who is able to help us eliminate a true sync error gets their name/handle added to the next revision of the credits under QA/testing.
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FastBoy101
- Captain
- Posts: 148
- Joined: Jan 21 2004
Ok. We're playing again tommorrow, me and same person. We both, to be sure, reinstall the game without any patch. After, we might download the last patch and see what happens.
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