don't see any unit. update3

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Balthagor
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#46 Post by Balthagor » Oct 06 2005

I will repeat again, this is not a bug with the program. Each situation e-mailed to me was somewhat unique, not something to which I can provide a "blanket solution", and no one is coming back saying it is not resolved. I have been personally assiting everyone with this issue, including checking my e-mail from home late into the evening. You'll notice that my replies to ppl on this issue have been within minutes of them reporting the problem. This is not a bug or flaw in the program.

If anyone is still having this issue, please e-mail me so we can resolve it. I expect that these comments will die off within a few days.

chris@battlegoat.com
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Chaim
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#47 Post by Chaim » Oct 06 2005

What kind of data you want us to send to you Bg?

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Balthagor
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#48 Post by Balthagor » Oct 06 2005

just drop me an email, as I said, most cases are unique...

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kns123
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I have same problem here.

#49 Post by kns123 » Oct 06 2005

I reinstalled the game. and nothing changed.

So I sent u my Dxdiag.txt via e-mail.

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Balthagor
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#50 Post by Balthagor » Oct 06 2005

Got one a couple minutes ago, I assume it was from you, replied back.
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numark
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#51 Post by numark » Oct 06 2005

Tried reinstalling, with no change.

Also sent you an e-mail

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Balthagor
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#52 Post by Balthagor » Oct 07 2005

Just got up, only had three this morning. Replied to all that where sent.
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Phoenix_ryan
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#53 Post by Phoenix_ryan » Oct 07 2005

Thankyou for the swift reply still have an issue though, have emailed details

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Balthagor
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#54 Post by Balthagor » Oct 07 2005

Yes, got your follow up e-mail and have replied back.
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#55 Post by BG » Oct 07 2005

I continue to have the non pictures bug even after the fresh install.What should i do.I dont have a problem sending mail but the computer i am playing it isnt mine.
So whould it be possible to post as a sticky some general guidelines on what to do in order that players try themselfs something or it has 100% to be by mail?
BTW did you add any new cheats...?
Last edited by BG on Oct 07 2005, edited 1 time in total.

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#56 Post by Phoenix_ryan » Oct 07 2005

thanks again i found what was required and forwarded to you i hope you have recieved all that is necessary

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Balthagor
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#57 Post by Balthagor » Oct 07 2005

Phoenix_ryan wrote:thanks again i found what was required and forwarded to you i hope you have recieved all that is necessary
Got your latest e-mail and replied back, let me know if I can help further.
BG wrote:I continue to have the non pictures bug even after the fresh install.What should i do.I dont have a problem sending mail but the computer i am playing it isnt mine.
So whould it be possible to post as a sticky some general guidelines on what to do in order that players try themselfs something or it has 100% to be by mail?
BTW did you add any new cheats...?
As mentioned, it's not a bug so there is not a general guidline fix, each case is essentially unique. Feel free to PM me if e-mailing is a problem. I will actually be moving this thread to "issues" at some point and I'll leave a sticky in this forum pointing them to the thread. The number of e-mails I'm getting is already slowing down noticably. I'm assuming everyone who posted in the thread (other than your mention) has gotten in contact with me but since many of the e-mails don't indicate a forum username I can't really match them up to be sure...
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#58 Post by Miborovsky » Oct 09 2005

I've the same problem. Already sent an email to you.

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Balthagor
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#59 Post by Balthagor » Oct 09 2005

Got a few more this morning, have replied to all but one, working on it now...
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Balthagor
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#60 Post by Balthagor » Oct 09 2005

FYI, I won't be able to check my e-mail till Tuesday so until then if anyone else runs into this simply e-mail support@bgforums.com as well and we will get back to you ASAP.
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